Policies Deadline Refunds Contact us POSTAGE Feedback To send us email click custsvc@jmcutlery.com
J. Mark
Customer Care
About delivery time & DEADLINES
If you need to meet a deadline, you need to Email us us before you order.
We need to know what product, (not item number) and how many, the date you want it,
the ship-to zip code. We'll try to help but we cannot guarantee the shipper's performance.
Mark your calendar. Please try to order by Nov.25. Do not order after Dec 5th for Dec. 24th delivery.
If you don't have your holiday order by Dec.18th, e-mail us on Dec.18th before 2:00 PM
Eastern time, so we may still help you.
Important facts for every year about CHRISTMAS Orders
Please read below to avoid disappointment. We know you want it for Christmas. Please do not ask if you'll get it for Christmas.
If you order as of Dec. 5th we'll try, but may not be able to get it to you in time for Dec.23. We have hundreds of orders to pack and ship at one time. If you ordered Dec. 5th, we may not get to ship your package until Dec 19th.
If you don't have your order by Dec.18th, e-mail us on Dec.18th before 2:00 PM Eastern time, so we may still help you.
If you inquire, Fully describe the item(s), not just knives, or burner covers (what kind, what pattern on them) who ordered by Pay Pal, and that e-mail address, the ship to address if different.
(Not Pay Pal's ID #).
Orders received Dec. 6 to Jan. 10, we cannot guarantee availability to be able to ship until after Jan 10th..
They may not be shipped until the week of Jan 10th. (If you don't have it Jan. 18, inquire on Jan. 18, but not sooner. ) Watch your e-mail until you have your order, in case we need to contact you.
If you don't get a transaction receipt from Pay Pal, it means we didn't get your order. Call them toll free at 1-888-221-1161. Don't ask them about merchandise. They only process credit cards.
By Decor Theme
Roosters
Grapes/
Palm Tree /
Apple/
Fruit /
Cows/
Sunflower/
Magnolias/
Pineapple/
lighthouses/
Fat Chef
Frog/
Strawberry
Drawer pulls and doorknobs
Collectible Themed Chantilly Lane ®
Musical Animated
Stuffed toy gifts click here
click to see musical animation
By Product
Ceramic burner covers
visit www.BurnerCoversUSA.com
For round metal burner coversCeramic Wall Clocks
Ceramic Spice Racks
Tempered glass Cutting boards
Coordinating
Hardboard Placemats
Absorbastone Coasters
Sweet Challah Recipe for bread Machines
Limited time Special
Print out our ceramics
Click for Ceramics print-out brochure
(Apple, Magnolia, Palm Tree, Sunflower)
Click for Ceramics print-out brochure (Fruit, Cows, Roosters, Grapes)
find what else you need in our
J. Mark Cutlery Web Site Directory Below
Read our important information near the
end of this page before you order.
You should have your order within 17 business days (21 West of the Rockies, .
If not, Please e-mail us immediately.
If you need to meet
a deadline date,
you need to e-mail us
before you order.
We try to answer within 3
inch business inch hours. We need
to know your address, what
product, how many. Be
ready to order when we
answer as our inventory
changes.
About Your Order:
You'll receive an important inch J. Mark inch email soon after Pay Pal's notification. If you don't get it, click here to email us about it promptly.
For problems click www.OurHelp4U.com It explains inch sales tax inch which is not tax, has our policy, and other information.
To mail a check or money order click here to
use our non-credit-card order form.
You do not need a GPay Pal Account
to buy securely online using our Add to Cart button.
(If you encounter a Pay Pal problem, you can call them toll free at 1-888-221-1161.
Do not ask them about orders or merchandise.
They are a bank and transfer funds online, only.
click here to email us any questions.We do not ship Outside of first 48 states continental USA. Not to Canada, HI. AK, APO, AE, etc.
We do not offer catalogs. Click here for a list of
links to printable pages.
Please do not order unless you are certain you
want the item and it is correct for your needs.
Due to the fragility and the costly round-trip
postage we do not accept returns.
Click here
to search for documents in this web containing specific words or combinations of words
This precious animation was forwarded as a gift to all at J. Mark to enjoy from customer Bev Clark.
Save this page in your favorites.